Privacy Policy

Effective Date: October 7, 2026

Happy Home Improvements (“Happy Home Improvements,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit happystartshere.com (the “Website”), request a free quote or estimate, schedule an appointment, or communicate with us by phone, text message (SMS), or email.

By using our Website or submitting your information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

When you fill out our “Schedule an Appointment” or “Get a Free Quote” forms, call us, or contact us in any other way, we may collect:

  • First and last name
  • Email address
  • Phone number (including mobile number)
  • Full property address and ZIP code
  • The services you are interested in (such as windows, doors, siding, roofing, or stone)
  • Your preferred appointment date and time
  • Any other details you choose to share about your home or project

Information Collected Automatically

When you visit our Website, we and our service providers may automatically collect certain information, such as:

  • IP address, browser type, and device type
  • Pages viewed, time spent on pages, and links clicked
  • Referring website and general location (city or region)
  • Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to your requests for quotes, estimates, and information
  • Schedule, confirm, and manage your free in-home consultation and project appointments
  • Contact you by phone, text message (SMS), or email about your inquiry, appointment, or project
  • Provide our home improvement services and honor our lifetime warranty
  • Send you updates, offers, or promotions (only where permitted, and you may opt out at any time)
  • Improve our Website, services, and customer experience
  • Protect our Website from spam, fraud, and abuse
  • Comply with legal obligations

3. SMS / Text Messaging

By submitting a form on our Website and providing your phone number, you give your express consent to receive text messages from Happy Home Improvements, which may be sent using automated technology, related to your inquiry, appointments, quotes, and services. Consent is not a condition of purchase.

  • Message frequency: Message frequency may vary.
  • Costs: Message and data rates may apply.
  • Opt out: Reply STOP at any time to stop receiving text messages. You will receive one final message confirming your opt-out.
  • Help: Reply HELP for assistance, or call us at 1-888-470-6548.
  • Wireless carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared only with service providers that help us deliver our messages (such as our SMS platform provider), and they are not permitted to use it for their own purposes.

4. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following situations:

  • Service providers: Trusted companies that help us operate our business, such as website hosting, form processing, scheduling, SMS and email delivery, and customer relationship management. These providers may only use your information to perform services for us.
  • Financing partners: If you ask about or apply for project financing, we may share the information needed to process your request with the financing provider you choose.
  • Legal requirements: When required by law, court order, or government request, or to protect the rights, property, or safety of our company, our customers, or others.
  • Business transfers: In connection with a merger, sale, or transfer of all or part of our business.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to make the site work properly, remember your preferences, and understand how visitors use the site. You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the Website, such as our forms, may not work correctly if cookies are disabled.

6. Third-Party Services

Our Website uses third-party tools that may collect information according to their own privacy policies, including:

  • WPForms – to process the information you submit through our forms.
  • Google reCAPTCHA – to protect our forms from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Google Terms of Service.
  • Google Maps – to display location and service-area information.
  • Embedded video – videos displayed on our site may be hosted by third-party platforms that set their own cookies.

We are not responsible for the privacy practices of third-party websites or services linked from our Website.

7. Data Security

We use reasonable administrative, technical, and physical safeguards, including encrypted (SSL) connections, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We keep your personal information only as long as needed to respond to your request, provide our services, honor our warranty obligations, and meet legal, tax, and accounting requirements. When it is no longer needed, we securely delete or anonymize it.

9. Your Privacy Choices and Rights

You may contact us at any time to:

  • Request access to the personal information we hold about you
  • Ask us to correct or update your information
  • Ask us to delete your information, subject to legal or warranty obligations
  • Opt out of marketing emails by clicking “unsubscribe” in any email
  • Opt out of text messages by replying STOP
  • Ask us not to call you for marketing purposes

Depending on where you live, you may have additional rights under applicable state privacy laws. We will respond to verified requests as required by law and will not discriminate against you for exercising your rights.

10. Children’s Privacy

Our Website and services are intended for adults and homeowners. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Happy Home Improvements

90 Corporate Park Drive, Suite 1430

Pembroke, MA 02359

Phone: 1-888-470-6548

Email: mat@happystartshere.com

Website: happystartshere.com